Websites and leads
Support for websites, forms, notifications, domains, SSL, analytics, technical changes and CRM/Telegram integrations.
- Forms and leads
- Technical errors
- Updates and changes
Remote IT support · external IT department · Kazakhstan
Remote IT support without a large in-house team or scattered access
LCS acts as an external IT team for websites, servers, workstations, access, backups, requests and integrations. Direct engineer contact, clear priorities and organised infrastructure.
For businesses in Almaty and across Kazakhstan needing a reliable IT partner without hiring a separate team.
What we cover
Operational IT support that keeps business systems working.
Not every business needs an in-house IT department, but most need someone responsible for websites, servers, access, backups and urgent technical issues.
Servers and hosting
Basic administration, monitoring, migrations, updates, load checks, log reviews and common failures.
- Linux/hosting/VPS
- SSL and domains
- Status monitoring
Access and accounts
Access maps, permission reviews, ownership transfer, former staff offboarding and oversight of critical accounts.
- Domains and email
- CRM and accounts
- 2FA and owners
Backups and recovery
Check that backups exist, are understood and can be restored during a real failure.
- Website copies
- Databases and files
- Recovery plan
Workstations
Remote diagnostics, software, email and access setup, basic staff help and safe task handover.
- Setup and diagnostics
- Remote help
- Request procedures
Automation alongside support
Frequently recurring problems can be automated: leads, reports, statuses and alerts.
- Telegram bots
- CRM integrations
- Executive reports
Before / after
Support aims to make IT manageable and reduce emergencies.
Before
- Domain, website and CRM access ownership is unclear.
- IT requests get lost across chats.
- Backups exist somewhere, but recovery is untested.
- Staff wait for the one person who knows what to do.
After
- Systems, owners and critical access are mapped.
- Requests enter a clear channel with priorities.
- Backups and recovery are checked on schedule.
- Recurring problems become automation tasks.
Working format
Start with a small scope and expand support as its value becomes clear.
Basic organisation
System map, access, backups, websites, domains, email and a clear request channel.
Ongoing support
Request handling, scheduled checks, updates, monitoring and change support.
Improvements
Automate recurring actions, reports, Telegram bots, integrations and AI assistants.
Process
A simple route to manageable support.
01
Diagnostics
Understand systems, people, access, risks and current problems.
02
Request channel
Define where to write, how to set priorities and what counts as urgent.
03
Support
Resolve current tasks, monitor stability and document changes.
04
Improvements
Turn recurring problems into rules, integrations or automation.
FAQ
Frequently asked questions about remote IT support.
Do you replace an in-house IT specialist?
Often yes for small and medium businesses, as an external IT team. If you have a specialist, LCS can cover websites, servers, access, automation or audits.
How quickly can we start?
A short audit usually comes first: critical systems, access, urgent tasks and a suitable request channel. Then support can start with a limited scope.
Do you work only in Almaty?
No. Most website, server, account, CRM, email, backup, integration and automation tasks can be handled remotely across Kazakhstan.
Can automation be added later?
Yes. Support often reveals automation opportunities: a weekly recurring task can become a bot, report, integration or procedure.
External IT department
Tell us what is causing IT problems today.
Websites, servers, access, backups, workstations, CRM, leads or automation. I will suggest a simple support format without a large team or bureaucracy.