Scattered channels
Website, phone, messengers and email work separately. Some enquiries never enter shared tracking.
CRM · Leads · Request accounting
CRM and lead tracking that brings your channels together
Bring leads from websites, phones, messengers, email and ads into one workflow with sources, owners, follow-up and a daily overview.
Start simple. If a spreadsheet, Telegram workflow and report suffice, we will not push a complex CRM.
Leads arrive, but oversight is missing
Money is lost even when leads arrive: managers forget to respond, statuses stay in their heads and the owner relies on impressions.
No next step
The manager speaks to the customer but assigns no follow-up. A week later, the next step is forgotten.
The owner lacks an overview
New lead counts, overdue actions, owners and revenue-generating channels are unclear.
Signs of disorder
- Leads stay in managers' personal chats;
- No shared status or owner;
- No one knows who should call back or when;
- Email, website and messengers are disconnected;
- Reports are compiled manually and too late.
Signs of oversight
- Every lead has a source and status;
- An owner and next step are assigned;
- Overdue follow-up is immediately visible;
- Website, email and messenger leads enter one workflow;
- The manager receives a brief daily overview.
What we set up
The goal is to stop losing enquiries, clarify responsibility and manage sales or lead handling, without requiring a large CRM.
Funnel and statuses
- Lead sources and entry points;
- Statuses, rejection reasons, next steps;
- Owners and response deadlines;
- Simple follow-up rules.
Channel integrations
- Website and lead forms;
- Telegram/WhatsApp notifications;
- Corporate email;
- CRM, spreadsheets or a lightweight workflow.
Reports and oversight
- Daily owner summary;
- Overdue enquiries;
- Channels that bring leads;
- AI summaries where useful.
How we launch without a large project
First establish sources and a minimal working process. Then add automation, reports and integrations.
1
Lead map
Gather sources: website, phone, messengers, email, ads and referrals.
2
Tracking rules
Define statuses, owners, response deadlines and next steps.
3
Integrations
Connect forms, notifications, CRM or spreadsheets. Leads no longer live only in personal chats.
4
Reporting
Add a daily report and overdue follow-up alerts.
Related tasks
CRM needs connected websites, email, messengers, reports and a reliable IT foundation.
Website and leads
If the website brings enquiries, forms and notifications should enter shared tracking.
Telegram bots
A bot can take leads, notify managers, show statuses and remind them to follow up.
Executive reports
Once leads are tracked, automate daily summaries of sales, overdue actions and channels.
Want to see where leads are lost?
Message us. We will review sources, statuses, owners, follow-up and current tools, then suggest a simple CRM or lead tracking workflow.
FAQ
Brief answers about CRM, lead tracking, Telegram/WhatsApp/email channels and executive reports.
Can lead tracking work without a large CRM?
Yes. A spreadsheet, Telegram lead channel, form alerts and regular report may suffice. Each lead needs a source, status, owner and next step.
What if leads arrive through different channels?
Map sources: website, phone, Telegram, WhatsApp, email, Instagram, ads and referrals. Then define shared statuses, owners and notification routes.
Does LCS implement a specific CRM?
We choose what fits: your CRM, a spreadsheet, Telegram workflow or simple integration. The goal is to prevent lost leads and manual disorder.
Can automated reports and AI summaries be added?
Yes. After basic tracking, add daily Telegram reports, overdue follow-up oversight, management summaries and AI enquiry summaries.